Permissions issues may occur when updating to a new version of Playback. Best practice to avoid any potential issues would be to make sure to reset the necessary operating system permissions before opening Playback after updating. 

Important: After resetting permissions, Remoto Playback must be restarted!

Resetting MacOS Permissions through Security & Privacy for Playback

Screen Recording Permissions
 

1. Go to Settings -> Privacy and Security -> Screen Recording.
2. Select RemotoPlayback from the list.
3. Press the minus button (-) and enter your password.

Microphone Permissions
 

1. Go to Settings -> Privacy and Security -> Microphone.
2. Select RemotoPlayback from the list.
3. Press the minus button (-) and enter your password.

Accessibility Permissions
 

1. Go to Settings -> Privacy and Security -> Accessibility.
2. Select RemotoPlayback from the list.
3. Press the minus button (-) and enter your password.

Input Monitoring Permissions
 

1. Go to Settings -> Privacy and Security -> Input Monitoring.
2. Select RemotoPlayback from the list.
3. Press the minus button (-) and enter your password.

Full Disk Access Permissions
 

1. Go to Settings -> Privacy and Security -> Full Disk Access.
2. Select RemotoPlayback from the list.
3. Press the minus button (-) and enter your password.

Files and Folders Permissions
 

1. Go to Settings -> Privacy and Security -> Files and Folders.
2. Select RemotoPlayback from the list.
3. Press the minus button (-) and enter your password.

Camera Permissions
 

1. Go to Settings -> Privacy and Security -> Camera.
2. Select RemotoPlayback from the list.
3. Press the minus button (-) and enter your password.

Resetting MacOS Permissions through Terminal for Playback

If you have reset MacOS permissions through Security & Privacy and are still having issues, you can attempt a reset through Terminal:

Screen Recording Permissions
 

1. Open Terminal.
2. Run the following command: sh
3. Copy and paste the following code: tccutil reset ScreenCapture remotoplayback.spgstudios.com

Microphone Permissions
 

1. Open Terminal.
2. Run the following command: sh
   3. Copy code: tccutil reset Microphone remotoplayback.spgstudios.com

Accessibility Permissions
 

1. Open Terminal.
2. Run the following command: sh
3. Copy and paste this code: tccutil reset Accessibility remotoplayback.spgstudios.com

Input Monitoring Permissions
 

1. Open Terminal.
2. Run the following command: sh
3. Copy and paste this code: tccutil reset ListenEvent remotoplayback.spgstudios.com

Full Disk Access Permissions
 

1. Open Terminal.
2. Run the following command: sh
3. Copy and paste this code: tccutil reset SystemPolicyAllFiles remotoplayback.spgstudios.com

Files and Folders Permissions 
 

1. Open Terminal.
2. Run the following command:sh
3. Copy and paste this code(s): tccutil reset SystemPolicyDocumentsFolder remotoplayback.spgstudios.com tccutil reset SystemPolicyDownloadsFolder remotoplayback.spgstudios.com tccutil reset SystemPolicyDesktopFolder remotoplayback.spgstudios.com

Camera Permissions
 

1. Open Terminal.
2. Run the following command: sh
3. Copy and paste this code: tccutil reset Camera remotoplayback.spgstudios.com