Remoto Playback FAQ
Get answers to common questions about remote playback to enhance your understanding and usage of Remoto Playback.
Written by Sara Griffith
Updated at February 10th, 2025
Table of Contents
Welcome to the Playback FAQ Page
For your convenience, we’ve organized this FAQ into sections to help you find the information you are looking for as easily as possible.
General questions
Visit this page for general questions and answers about system requirements, security, types of accounts, etc.
Questions about session settings and streaming
Visit this page for questions and answers about streaming settings, streaming session management and streaming in general.
Questions about different session types
Playback products can be purchased as one-time sessions, subscriptions, and there's even a free test drive option. Visit this page for common questions and answers about them.
Questions about being a Guest user
Have you been invited to a Playback session as a Guest and have some questions? Are you a session Organizer who has questions about the Guest experience? This FAQ is for you.
Questions about payments and account changes
Have a question about one-time session expirations, subscription renewals, upgrades and downgrades? Or maybe you have a question about how to cancel and how refunds work? See this FAQ.